Arlo|Smart Home Security|Wireless HD Security Cameras

Push notification

Reply
Discussion stats
  • 7 Replies
  • 1751 Views
  • 0 Likes
  • 3 In Conversation
Gardenut
Apprentice
Apprentice

My push notifications are not going to my cell phone. I was told to go to the two-step notification and change it. I don’t see an area where I can correct the phone number back to where it was. It only allows me to change push notifications to email or old phone is there a way to correct my phone number?

7 REPLIES 7
ShayneS
Arlo Moderator
Arlo Moderator

Are you still experiencing this?

Gardenut
Apprentice
Apprentice

YES!!!  Is there a solution???

ShayneS
Arlo Moderator
Arlo Moderator

Which version of the Arlo app are you using? 

Gardenut
Apprentice
Apprentice

I have the original Arlo cameras. I’m not sure if that’s the info you need…?  It says 4.2.5. 5758.

ShayneS
Arlo Moderator
Arlo Moderator

Is this with an iOS or Android device? 

 

Thanks 

Gardenut
Apprentice
Apprentice

It's a new iPhone (I had no problems with my android when I had it.)

jguerdat
Guru Guru
Guru

I believe the latest iOS app is version 4.3 - try reinstalling the app.