Poor Motion detection

[Ray559]

My Arlo camera keeps missing people approaching or leaving my house. Sometimes it picks up sometimes it doesn’t. Sensitivity is set to 100% but still doesn’t work every time.
I have tried various different positions but to no avail
Does anybody else have this problem, have I just wasted my money on a substandard system?

[jguerdat]

Have you read the FAQ here on best camera positioning? Post screenshots for suggestions.

[Ray559]

Have tried all available locations without any improvement.

[jguerdat]

And the screenshots?

[joegb]

I have a similar problem. Person detection is inconsistant. This morning I was notified of a person and when I looked a vehicle had come into view!

[ShayneS]

@joegb

Have you tried to remove the device form Settings > My Devices > re-add and test again.

[joegb]

Hi Shayne S, Thanks for getting back to me. No, I havent tried your suggestion as the camera is in our holiday home and will not be there again for a few weeks. I do have the same ongoing problem with my camera here at home. I will try as you have suggested and let you know.

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@ShayneS wrote:

@joegb

Have you tried to remove the device form Settings > My Devices > re-add and test again.

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