Police need a file, cant access

[DennisJohn]

Hi, I have the wireless system recently set up 2 months ago. A person was spotted entering my backyard in an attempt to break into my house before being chased away by neighboors. I became aware of this event recently, it happened on the night of June 23, 2017. I went into my libary and just learned it only shows for 7 days, the police are requesting this video. If I pay to upgrade will i get access to this file or does arlo delete it from their servers after 7 days if im a basic subscriber? An arrest will be made and my kids better protected here if I can get this video, any advice to get it would be appreciated.

[manfredz]

Some have reported when they upgraded their subscription that older recordings were still there