Arlo|Smart Home Security|Wireless HD Security Cameras

Pink hue during view live- I believe it is the standard Arlo model

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pritchm4399
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Hello-this camera is outside looking at front entryway of house. When I click to look at a live view, the entire picture has a pinkish hue so everything looks pink- plants, ground etc. I have a backyard outside camera that has a normal colored picture. Not sure how to remedy this. It happened after putting in new batteries and when came back online everything was pink. Previous to battery change, picture was normal. Thanks for any suggestions! Matt
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JamesC
Community Manager
Community Manager

pritchm4399,
 
Please contact the Arlo Support Team to further investigate this issue. You will find several options for contacting support in the provided link. If you have any additional questions/concerns feel free to private message me. I would be happy to help.

 

JamesC

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JamesC
Community Manager
Community Manager

pritchm4399,
 
Please contact the Arlo Support Team to further investigate this issue. You will find several options for contacting support in the provided link. If you have any additional questions/concerns feel free to private message me. I would be happy to help.

 

JamesC