Arlo|Smart Home Security|Wireless HD Security Cameras

Arlo wirefree no records on correct motion detected

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xuandna
Guide
Guide
I do setup and configed motion detect to 20 which very low motion. After moving for testing i got arlo app notifications but there is no record in my library.
However but other Arlo A working good.
Please help!!
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JamesC
Community Manager
Community Manager

xuandna,

 

It sounds like you are indicating one camera is producing recordings on motion detection and one camera is not. Check your modes/rules to make sure that motion detection is enabled on the affected camera.

 

You could also try swapping the location of the affected camera with a camera that is working correctly to further isolate the issue.

 

JamesC