Pink and Red Contrast

[Sharonshine65]

Hello,

I just had ny cameras installed and one of the four cameras records everything in pink and red contrast.  I read all the other posts for tips and have tried them all....still no change.  The lther three cameas record in perfect color.  Please help!

Thanks,

Sharon 

[JamesC]

Micheletony,

Please contact the Arlo Support Team to resolve this issue. You will find several options for contacting support in the provided link. If you have any additional questions/concerns feel free to private message me. I would be happy to help.

JamesC

[stevethi]

I have same problem and netgear expect me to pay shipping to return product. Very poor customer service, why they don't provide a reply paid service is amazing. I will return to store and just get my money back.

[Richpichardo]

I have the same problem I need a replacement.

[JamesC]

Richpichardo,
 
Please contact the Arlo Support Team to further investigate this issue. You will find several options for contacting support in the provided link. If you have any additional questions/concerns feel free to private message me. I would be happy to help.

JamesC
 

[Redtail82]

Same here, one of my four camera's has a pink tone

[JamesC]

Redtail82,

Please contact the Arlo Support Team to further investigate this issue. You will find several options for contacting support in the provided link. If you have any additional questions/concerns feel free to private message me. I would be happy to help.

JamesC
 

[swedish78]

Hi 

I bought my arlo system in june of this year and now one of my cameras are showing this red contrast, its looks like this issue is a major issue and alot of people are repporting this, I bought my cameras in sweden and i will replace it asap, if not I will return the arlo system back.

[swedish78]

Hi 

I bought my arlo system in june of this year and now one of my cameras are showing this red contrast, its looks like this issue is a major issue and alot of people are repporting this, I bought my cameras in sweden and i will replace it asap, if not I will return the arlo system back.

[patrik_swe]

Better create a new support case and have Netgear replace the faulty unit.
Replacing at the store may end up in the same way after a wile.

It's a great system and worth the effort creating a case and all other hassle around it.

Of course it would be better if Netgear could replace all units before selling them.
But that's another story I guess.
/Patrik

[patrik_swe]

Btw
I replaced both my cameras this way and they now work flawless since way back.

[swedish78]

How do I create a support case I have tried to contact arlo support true arlo home-page but cant find any links or contact information.

[patrik_swe]

Just register your product first and then create a new case.

https://my.netgear.com/registration/login.aspx

[swedish78]

Thanx

[Brewyc]

Still ...same problem here I am getting frustrated I paid alot for this system and not happy

[JamesC]

Brewyc,

Please contact the Arlo Support Team to further investigate this issue. You will find several options for contacting support in the provided link. If you have any additional questions/concerns feel free to private message me. I would be happy to help.

JamesC

[Brewyc]

Thanks for getting back with some options I will email you when I figure how to do that.

[Gerben]

Hi,

My camera also switched to pink and red contrast. It worked fine for months.......

Can someone please help me? My other camere works fine!

Best regards,

Gerben

[JamesC]

Gerben,

Please contact the Arlo Support Team to further investigate this issue. You will find several options for contacting support in the provided link. If you have any additional questions/concerns feel free to private message me. I would be happy to help.

JamesC

[Marrob]

Got same problem pink picture tryed new batterys reboot system still the same pink picture please help

[jguerdat]

Everyone - READ.  The answer is just above your post and has been the same answer since day 1.  A hardware problem can only be fixed with an open case.

[stephenscott]

I have suddenly found myself with the same pink colouring that many people appear to have had. 

I am in the United Kingdom. Are there any suggestions to fix it before contacting support?

Thanks

[Marrob]

Hi Stephen best to contact net gear support they might suggest a firmware upgrade it fixed my problem straight away

[Jburk]

Same problem . I got pink eye...LOL Help

[tomliver57]

I had that happening to mine . Tried everything. But ended up taking the camera back and changed it .

[JamesC]

Jburk,

Please contact the Arlo Support Team to further investigate this issue. You will find several options for contacting support in the provided link. If you have any additional questions/concerns feel free to private message me. I would be happy to help.

JamesC