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Hello,
I just had ny cameras installed and one of the four cameras records everything in pink and red contrast. I read all the other posts for tips and have tried them all....still no change. The lther three cameas record in perfect color. Please help!
Thanks,
Sharon
Solved! Go to Solution.
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I have same problem and netgear expect me to pay shipping to return product. Very poor customer service, why they don't provide a reply paid service is amazing. I will return to store and just get my money back.
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Richpichardo,
Please contact the Arlo Support Team to further investigate this issue. You will find several options for contacting support in the provided link. If you have any additional questions/concerns feel free to private message me. I would be happy to help.
JamesC
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Redtail82,
Please contact the Arlo Support Team to further investigate this issue. You will find several options for contacting support in the provided link. If you have any additional questions/concerns feel free to private message me. I would be happy to help.
JamesC
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Hi
I bought my arlo system in june of this year and now one of my cameras are showing this red contrast, its looks like this issue is a major issue and alot of people are repporting this, I bought my cameras in sweden and i will replace it asap, if not I will return the arlo system back.
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Hi
I bought my arlo system in june of this year and now one of my cameras are showing this red contrast, its looks like this issue is a major issue and alot of people are repporting this, I bought my cameras in sweden and i will replace it asap, if not I will return the arlo system back.
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Replacing at the store may end up in the same way after a wile.
It's a great system and worth the effort creating a case and all other hassle around it.
Of course it would be better if Netgear could replace all units before selling them.
But that's another story I guess.
/Patrik
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I replaced both my cameras this way and they now work flawless since way back.
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https://my.netgear.com/registration/login.aspx
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Still ...same problem here I am getting frustrated I paid alot for this system and not happy
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Brewyc,
Please contact the Arlo Support Team to further investigate this issue. You will find several options for contacting support in the provided link. If you have any additional questions/concerns feel free to private message me. I would be happy to help.
JamesC
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Thanks for getting back with some options I will email you when I figure how to do that.
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Hi,
My camera also switched to pink and red contrast. It worked fine for months.......
Can someone please help me? My other camere works fine!
Best regards,
Gerben
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Gerben,
Please contact the Arlo Support Team to further investigate this issue. You will find several options for contacting support in the provided link. If you have any additional questions/concerns feel free to private message me. I would be happy to help.
JamesC
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Everyone - READ. The answer is just above your post and has been the same answer since day 1. A hardware problem can only be fixed with an open case.
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I have suddenly found myself with the same pink colouring that many people appear to have had.
I am in the United Kingdom. Are there any suggestions to fix it before contacting support?
Thanks
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Jburk,
Please contact the Arlo Support Team to further investigate this issue. You will find several options for contacting support in the provided link. If you have any additional questions/concerns feel free to private message me. I would be happy to help.
JamesC
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