Payment problems. Arlo not accepting credit card

[TonyBergen]

Hi. 

I got this message "We’re having trouble processing the payment for your Arlo service plan associated with..."

Nothing is wrong with my credit card, but anyway I logged in to my account, and tried updating my card. Inserted the card number, and when selecting month 03 I got an error, even if the months in the future  - AND the card is being used every day. I bypassed that and selected my expiry year and clicked save. I got an error that the card is not accepted.

Support is impossible to reach since Arlo clearly won't help their (long time) customers. No e-mail available, No ticket system or phone number. Tragic.

Anyway, what to do? 

Brg Tony

[BrookeN]

I have reached out to support regarding the payment message you received. Support will be reaching out to you as soon as possible. 

[TonyBergen]

Thanks! Seems like its fixed now for whatever reason. I got a receipt that the amount was deducted from the credit card so I guess its ok now. 

Thanks again!

[BrookeN]

That is good to hear, if you have any further questions let me know. Happy Holidays!