Arlo|Smart Home Security|Wireless HD Security Cameras
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Online Monitoring Alerts To Main Email Account Arlo Netgear

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  • 4 Replies
  • ‎2018-12-05 11:49 AM
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MaggieG
MaggieG Aspirant
Aspirant
‎2018-12-05 11:49 AM

When our batteries died in spring it was about a month before I replaced. Since replacing I no longer get email alerts with 10 second video or pic on main computer.

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jguerdat
Guru jguerdat Guru
Guru
‎2018-12-05 11:50 AM

Make sure all firmware is up to date. Reboot the base. You may need to remove the camera from Settings, My Devices and resync.

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MaggieG
MaggieG Aspirant
Aspirant
‎2018-12-05 11:57 AM

How do I know if I need to update firmware?

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jguerdat
Guru jguerdat Guru
Guru
‎2018-12-05 05:04 PM

Compare the versions in Settings, My Devices to what's in the Release Notes are here.

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MaggieG
MaggieG Aspirant
Aspirant
‎2019-01-16 01:10 PM

ended up it was just the batteries.  Not a techie and I did not set up but learning.  Thank you 

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  • 4 Replies
  • ‎2018-12-05 11:49 AM
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