Arlo|Smart Home Security|Wireless HD Security Cameras|NETGEAR

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Aspirant

Online Monitoring Alerts To Main Email Account Arlo Netgear

When our batteries died in spring it was about a month before I replaced. Since replacing I no longer get email alerts with 10 second video or pic on main computer.

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Guru

Online Monitoring Alerts To Main Email Account Arlo Netgear

Make sure all firmware is up to date. Reboot the base. You may need to remove the camera from Settings, My Devices and resync.

Message 2 of 5
Aspirant

Online Monitoring Alerts To Main Email Account Arlo Netgear

How do I know if I need to update firmware?

Message 3 of 5
Guru

Online Monitoring Alerts To Main Email Account Arlo Netgear

Compare the versions in Settings, My Devices to what's in the Release Notes are here.

Message 4 of 5
Aspirant

Re: Online Monitoring Alerts To Main Email Account Arlo Netgear

ended up it was just the batteries.  Not a techie and I did not set up but learning.  Thank you 

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