Arlo|Smart Home Security|Wireless HD Security Cameras

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Bigjon54
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Follower

Since getting my Arlo I've had nothing but problems. One of four cameras wont connect at all, and not two more are having the same issue. They seem to always be offline and I have to reset them. Anyone have these issues. Very unhappy with this product

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Glenda1205
Aspirant
Aspirant

My arlo base station is working all 3 lights lit green but the camera doesn’t show even though I already sinc it to the base station, could you please me troubleshooting guide.

ShayneS
Arlo Moderator
Arlo Moderator

Hi @Bigjon54

 

Where are these cameras located? it sounds like there may be a reception issue, has this issue recently started?

Mario12
Aspirant
Aspirant

I had no problem syncing my 1st 3 cameras, then I got to the 4th and had. 3 days of trouble. The Base station does have the syncing button blinking, the camera does have the blue button blinking with new batteries and they just dont complete the sync. Not sure what the problem is, I had no problem with the 1st 3 cameras.

 

ShayneS
Arlo Moderator
Arlo Moderator

@Mario12

 

Did you reboot the base station & try and reconnect the 4th camera? Make sure to press the base station once briefly along with the camera sync button.