Arlo|Smart Home Security|Wireless HD Security Cameras

One of four cameras will not maintain its connection

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WMD
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One of four cameras will not maintain its connection.  I am able to sync it and then it will operate for maybe an hour or two before it drops its connection.  The battery shows 78% life remaining.  I have swapped out the the camera position twice with other cameras that worked as expected.

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JamesC
Community Manager
Community Manager

WMD,

 

After swapping locations with a camera that was behaving normally did the affected camera drop offline in the new location? Did the unaffected camera stay online in its new location? If so, this could indicate an issue with the camera itself, consider contacting the Arlo Support Team for further investigation of this issue.

 

JamesC