Arlo|Smart Home Security|Wireless HD Security Cameras
× Arlo End of Life Policy Notice
To view Arlo’s new End of Life Policy, click here.

Arlo camera indicating firmwear update , for 1 month?

Reply
Discussion stats
  • 1 Reply
  • 2065 Views
  • 0 Likes
  • 2 In Conversation
NevilleKurth
Follower
Follower

One of my cameras has stopped working, all i get on my screen in "firmwear update in progress, please dont remove batteries"

 

i have tried to reset it with the base station but no luck, is the camera a dud?

 

ps it was working for a month then stopped.

 

regards, Neville

1 REPLY 1
JamesC
Community Manager
Community Manager

NevilleKurth,

Please contact the Arlo Support Team to further investigate this issue. You will find several options for contacting support in the provided link. If you have any additional questions/concerns feel free to private message me. I would be happy to help.

 

JamesC