One of 4 cameras draining new batteries within 48 hours

[LA6]

One of my four cameras (one with best signal) all of a sudden is draining new batteries within 48 hours and going off line. I have now gone through three sets of batteries and don't know what to do. Please advise. All other cameras working normally

[manfredz]

Normally this is caused by the cam continually losing contact to the base station.  Try placing the cam about 10-15 fl fro base station and see if the drain continues.

[TomMac]

and also swap it with another to verify the issue follows the camera

Warranty is a yr on products

[LA6]

I have already put another camera in the same location and it is having no issues.. I am over the year on warranty. Any known fixes or am I out a camera?

[manfredz]

not much of a solution but use rechargeable batteries and use this cam in a location where its easy to get at to recharge/   Hopefully someone has a better tip.

[actionjk]

I am having the same issue , i have 4 cams , one is actiong up, I replaced batteries twice and they drain in a couple days. Just in one camera with in 15 feet of base station, out of warranty. I do have a second system and my other home 5 cams , has been working fun both are almost 2 yrs old

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manfredz wrote:

not much of a solution but use rechargeable batteries and use this cam in a location where its easy to get at to recharge/   Hopefully someone has a better tip.

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Bummed

[lbbike24]

I have the same issue, 2 of my 5 camera’s drain within a few hours and another has a pink hue. No  support from Arlo. They know they have problems with these cameras and will not replace them. I will never buy arlo again and I wish I had waited longer to recommend these to several friends. I live in So California with a mild climate so it’s not like these cameras are out in the weather.

[JamesC]

lbbike24,

How far away from the base station are the cameras that are experiencing battery drain?

How much activity are these cameras recording per day?

JamesC

[danielkeb]

I have the same problem with new batteries draining under 48 hours.  I bought 3 new replacements.  One of the three had a red hue right out of the box.  Help for either issue appreciated.

[JamesC]

danielkeb,

Reboot the camera by opening and closing the battery compartment door. Allow the camera to sync back up to the base station and try again. If you still experience the same behavior, please contact the Arlo Support Team to further investigate this issue. You will find several options for contacting support in the provided link.

JamesC

[danielkeb]

Batteries are completely dead.  I get a brief blue flicker then nothing, even if I hold down sync button on top of camera.