One camera out of 4 does not record

[mlsobhy]

I have unlimited cameras subscription, I have 4 cameras but of them is not recoding.

[StephenB]

---

@mlsobhy wrote:

I have unlimited cameras subscription, I have 4 cameras but of them is not recoding.

---

Can you make a manual recording while livestreaming that camera?

[mlsobhy]

Yes, I can do manual recording

[mlsobhy]

Can you fix the issue and make it work properly?

[BrookeN]

Does it have any message when trying to view the feed?

[mlsobhy]

No, please call me ASAP, I need all to record, I pay for it.

[StephenB]

---

@mlsobhy wrote:

No, please call me ASAP, I need all to record, I pay for it.

---

You can contact support via the app (phone support is one of the options).

But often we can help.  

It sounds like you can access the feed without errors, and that when you make a manual recording from that camera, the manual recording will show up in the feed.

Are you getting notifications when the problem camera detects motion?

If not, have you checked to see that the camera is armed?