Arlo|Smart Home Security|Wireless HD Security Cameras
Arlo Community

One camera of four does not appear on the list of cameras under Rules

Reply
Discussion stats
  • 1 Reply
  • ‎2015-12-14 07:44 AM
  • 2493 Views
  • 0 Likes
  • 2 In Conversation
VG
Follower
Follower
‎2015-12-14 07:44 AM

I cannot locate the camera or include it in the modes.  It was working fine, and then just 'disappeared' from the list.  The Rules now show "Cam 2", "Cam 3" and "Cam 4", but "Cam 1 is missing.  Thus, while it does have a screen and show a picture, it is not included in any modes, it cannot be set for motion activation.

 

Tried to re-sync, but that didn't do anything.

 

What steps should I take to get this back on line?

Labels:
0 Likes
Reply
Message 1 of 2
2,493
1 REPLY 1
jguerdat
Guru Guru
Guru
‎2015-12-14 11:42 AM

Try resetting the camera by opening and closing the battery door. Might also be the batteries themselves. Worst case, remove the camera in Settings, camera order and try resyncing it.

0 Likes
Reply
Message 2 of 2
2,485
Related Labels
Discussion stats
  • 1 Reply
  • ‎2015-12-14 07:44 AM
  • 2494 Views
  • 0 Likes
  • 2 In Conversation

Arlo
Support

Visit our support page for answers from simple setup to security optimization. Search for something specific or select a product or category for helpful articles and videos.

Visit Arlo Support

Arlo App
for Support

For personalized support specific to the Arlo products you own, access Support from within the Arlo iOS or Android App. Simply login to your Arlo App, go to Settings, Support, then select the Arlo product you would like support for.