Arlo|Smart Home Security|Wireless HD Security Cameras
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One camera of four does not appear on the list of cameras under Rules

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  • ‎2015-12-14 07:44 AM
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VG
Follower
Follower
‎2015-12-14 07:44 AM

I cannot locate the camera or include it in the modes.  It was working fine, and then just 'disappeared' from the list.  The Rules now show "Cam 2", "Cam 3" and "Cam 4", but "Cam 1 is missing.  Thus, while it does have a screen and show a picture, it is not included in any modes, it cannot be set for motion activation.

 

Tried to re-sync, but that didn't do anything.

 

What steps should I take to get this back on line?

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jguerdat
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‎2015-12-14 11:42 AM

Try resetting the camera by opening and closing the battery door. Might also be the batteries themselves. Worst case, remove the camera in Settings, camera order and try resyncing it.

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