Arlo
Support

1TiredTech · ‎2022-09-23

Base station: VMB4000r3 (1st gen)

Wired camera no longer appears in profile. Location of camera is inaccessible.

Firmware: v 3.6.8 (3421)

OS Safari v 16.0

Dannybear · ‎2022-09-23

Maybe you can contact arlo customer support via the mobile app or web portal under settings support and ask them to come out to reset the camera.

Dannybear · ‎2022-09-23

Maybe you can contact arlo customer support via the mobile app or web portal under settings support and ask them to come out to reset the camera.

1TiredTech · ‎2022-10-12

Thank you for answering my question.

Offline camera