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Not detecting my base station after changing to new router

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  • ‎2018-11-04 03:48 PM
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Qp339100
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‎2018-11-04 03:48 PM

Got a new router, so I started over by resetting my base station. Finally got it to recognize my base, then when I was asked to give my base a name. After entering the name I selected for my base and hit continue, it said no equipment Detected. I can’t go any further I need help

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jguerdat
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‎2018-11-04 05:51 PM

Unfortunately, you really didn't need to reset the base. Now that you've started, do the whole thing. Remove all devices from Settings, My Devices. Hold the reset button on the base until the LEDs flash amber. Start fresh and see if that helps.

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