Arlo|Smart Home Security|Wireless HD Security Cameras
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Not detecting motion

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  • ‎2015-09-14 12:16 PM
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Heather123
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‎2015-09-14 12:16 PM

My cameras were working fine a couple days ago, but I walked past the cameras and didn't hear the usual chime on my phone. I went on to my profile online and I can see in real time people walking past the cameras, but it isn't picking up any motion or recording anything. 

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jguerdat
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‎2015-09-15 05:14 AM

Is motion turned on either via a schedule or All Motion On? In the Cameras view, you should see a green running man if motion detection is enabled.  If it's gray, you need to check the above as well as rules and modes to ensure everything is enabled.

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