No recordings on one day

[0HANA]

On July 16th, there is absolutely no recordings for the day. It's ironic that there is no recordings available when I was in and out of the house all day and receiving alerts. That night my front porch was messed with. Someone knocked down some plants. However, there are no recordings. Everything that was recorded during the day including night recordings were no longer available. Is it possible someone tapped into my WiFi and deleted vids from the cloud??

[JamesC]

0HANA,

Are you sure the cameras were Armed and set to record during that day? If using a schedule, check the schedule to make sure the appropriate modes are set for the desired time frames.

Your Arlo library is cloud based, meaning it can be accessed from any network if you have the Arlo account login information, not just your WiFi. Does anyone else have access to your Arlo account information?

JamesC