No recording on motion

[Rizwan21]

I have noted many people reporting this issue but can't seem to find a solution. I bought my cameras today and setup first time.
I have setup motion detection and can get alerts but no recordings. I can manually record. No there are no filters in recording library. Yes I have rebooted the base router
Firmware camera 1.2.2688
Base 1.4.2695
I can't update as there is no option available in the device info menu and it's not my fault if I am sold an old firmware so please provide me a working solution

[Rick_Voelker]

I set my system up yesterday and I am experiencing the same problem everyone else is having.  My system will not record on motion.  Same issue as the person before me.  Why reinvent the wheel, please fix my problem.

I have noted many people reporting this issue but can't seem to find a solution. I bought my cameras today and setup first time.
I have setup motion detection and can get alerts but no recordings. I can manually record. No there are no filters in recording library. Yes I have rebooted the base router
Firmware camera 1.2.2688
Base 1.4.2695
I can't update as there is no option available in the device info menu and it's not my fault if I am sold an old firmware so please provide me a working solution

[Rick_Voelker]

I set my system up yesterday at 7:00 am (24 hours ago).  I just tested my system and it works now.  My system upgraded and I noticed a change in the Mode section.  You will notice (Arm and Disarm Motion) when you see that upgrade, it should be fixed.

[JamesC]

Rizwan21,

Firmware updates will complete automatically overnight. Are you still having this issue? Did the firmware updates complete?

JamesC

[jla3002]

Hi,

I have same problems with cameras, they just stopped recording?

I currently have HW version VMB3010r2 and FW version 1.4.2695, how can I update the Firmware?  I have the correct Mbps so that should not be a problem.

thank you so much.

[JamesC]

jla3002,

Firmware updates will complete automatically overnight if there are no issues. Consider rebooting your base station (using the on-off button) and try updating again.

JamesC