No geofencing option on mobile

[Viking42]

Hi, 

so i have the arlo cameras since a while, and on my last 3 mobile devices i could see and use the geofencing withtou problem.

I now have a new mobile phone (xiaomi mi mix 2) in which,  in /Mode there is no sight of the geofencing option (only armed, disarmed, schedule)

- I did reinstall arlo a few time

- GPS and localisation is on

- Arlo has full access rights to localisaiton 

- Arlo has notification rights

- Arlo is excluded from power saving 

- Rebooted the base station once

funny is that even when armed, arlo is not even sending notificaitons on this mobile phone

[jguerdat]

It kinda sounds like the app installation is goobered. Try reinstalling the app and restarting the phone.

[steve_t]

Which version of Android does your new phone run? Are all permissions for the app set correctly?

[Viking42 · Accepted solution]

Hi,

All permissions are okay, latest android 7.1.1 i guess

I found something corrupted in the google packages, push service seemed broken

so i did a factory reset, and it all works fine now