New issue: All cameras are connected but no video recordings

[sumonfromny]

all camera connected with base, only one camera doesn't has no vision, its connected with Base. i did everthing on m knowledge . but don't work at all . please tell me how to troubleshooting of the camera

[jguerdat]

What mode are you using? Is the motion icon for the camera black or gray (gray is disarmed)? Have you removed the camera from Settings, My Devices and resynced?

[sumonfromny]

I did disarmed my device. Then connected. Still not working. There are no vision

[jguerdat]

Open a case with support for a possible bad camera:

https://www.arlo.com/en-us/support/contact.aspx