Arlo|Smart Home Security|Wireless HD Security Cameras

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Tonstar1
Luminary
Luminary
Grrrrr app updated now no notifications
9 REPLIES 9
TomMac
Guru Guru
Guru

Which APP ?  IOS or Android????

 

If you mean Android, go to the SETTINGS in the App ..( 3 vertical dots , upper right ) and under notifications turn on the alerts or pick if you want other sounds, etc

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Tonstar1
Luminary
Luminary
Done that doesn't work
Tonstar1
Luminary
Luminary
Android was fine till 1 July
jguerdat
Guru Guru
Guru

Try reinstalling the app.  What device and OS?

Tonstar1
Luminary
Luminary
Android and have reinstalled
jguerdat
Guru Guru
Guru

I asked for the device and OS - what phone and OS version?

Tonstar1
Luminary
Luminary
Samsung s8 latest Android like I said was working till 1st
jguerdat
Guru Guru
Guru
I assume you're referring to push notifications. It might be useful to check your modes and rules to verify that push notifications are enabled. Might also be worth enabling email notifications, too, for the time being. While you're at it, power cycle the base and restart your phone. Be sure you actually have the latest app since there was a bad one, 2.4.3, that was rolled out and then retracted. 2.4.4 is the current version.
FinneganSndpts
Initiate
Initiate
I had same issue. Uninstalling and reinstalling worked for me. Push notifications are working again. Samsung gs7