New app = complete garbage

[davem101]

I feel like Arlo is doing everything to force me to swap out my system.   Continued unfixed issues, glitches, and inconsistent performance. 

 
This new app is the last straw.  What a mess.  Did the Arlo team even test this? 

Is there a way to roll back the app to the old one?

Please advise. 

Thanks,

Dave.

[BrookeN]

There is no way to revert back to the old app. However, we would be more than happy to answer any questions you have regarding the new app. Please just let us know how we can help. 

[Edinburgh_lad1]

I have a question regarding the new app: when will it finally be fully functional like it's supposed to be for a commercial product?

(FYI: at the moment, and for the past two years I've been using it, it's been a glitch after glitch, issue after issue.)

[davem101]

I really appreciate the reply.  I just want all my cameras to record in away mode and on a schedule when not.   It is really difficult to set this up.

Seems like the new app is universally hated. 

Do you have any plans to roll back or to quickly push an update to simplify setup and make it more reliable.?

[BrookeN]

Here is a lnk about creating a schedule within the new app 
https://kb.arlo.com/000062942/How-do-I-add-a-Schedule-Automation-to-my-Arlo-system

This one also has a lot of information for modes and rules. 

https://kb.arlo.com/000062777/About-Arlo-Routines-Modes-Rules-and-Automations

You can also send screenshots of your schedule and we can see if they are correct or let you know what we need you to do to fix them. 

[StephenB]

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@davem101 wrote:

I just want all my cameras to record in away mode and on a schedule when not.   It is really difficult to set this up.

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Please start a new discussion thread, with full details of the schedule you want when you are home.  Then we can give tailored advice.