New Base Station cannot be found when trying to set up (VMB3000-100EUS)

[george1946]

hello. i must buy new basestation because old one no more working. i have 5 cam.

i delete old basestation. i want add new basestation. i have 3 green light but system dont find my new base station. 

i want contact support by phone but from thailand where i have my cams they dont accept call by skype, also no accept ny iphone! strange.

if i want make a chat i have the field for chat but i can not type something.

if i want comtact support also not work! 

who can help me?

[jguerdat]

The 3 green LEDs means the base is already claimed. It's possible that you got a refurbished or used base. Try holding the base reset button down until the LEDs flash amber and try claiming it again.