New app

[Suzuki]

The current app is only supported till 30 sep 2030 ? I think they mean 30 sep 2019....anyway after installing the new version of the app on my iPad Arlo wouldn't open anymore. After the upgrade it only worked once. I reinstalled the old version which works fine. Arlo is really making a mess of things ..... movements are being missed by the cameras, email notifications are still not working and now the app is not working anymore. Support is doing nothing , if you make a complain they write they will sent you a private message. I'm still waiting for a message and a solution. You buy a system of more than 1000 euro which used to worked fine for some time and then all of the sudden things are falling apart. I wished I had never bought an Arlo system.

[JessicaP]

Hi Suzuki,

What iOS version are you running on your iPad? When you say it won't open, are you saying that it crashes when you try to open the new Arlo app?

[Roxygirl]

I am having the same problem at Suzuki  the app opened once now it will not open.  I hope Arlo support helps me tomorrow.