My original Arlo Hub was hit by lightning. So we replaced it and when we did it wouldnt advance

[Hubarlo]

• My Hub was hit by lightning.  When we replaced it it would never advance to continue on the add Hub page. 

  Of course I deleted the App and also went as far as setting up a new account to no avail.  How big of a hole did I dig myself into, or is it a token thing. Yes same account on this device. Both old and new account will not let me advance at this point and everything suggested has been done.

[StephenB]

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@Hubarlo wrote:

• My Hub was hit by lightning.  When we replaced it it would never advance to continue on the add Hub page. 

  Of course I deleted the App and also went as far as setting up a new account to no avail. 

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Are you talking about on-boarding the hub to your Arlo account?  Or are you talking by adding homekit???

What model hub is the replacement?  (There should be a VMBxxxx label on it).

Did you purchase the replacement new?  Or is it used?

[Hubarlo]

When setting up the new hub it gets to a point and it won't let me activate the continue button 

[StephenB]

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@Hubarlo wrote:

When setting up the new hub it gets to a point and it won't let me activate the continue button 

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So you mean adding it to your account???

Did you try the paperclip reset?