- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
- My Hub was hit by lightning. When we replaced it it would never advance to continue on the add Hub page.
Of course I deleted the App and also went as far as setting up a new account to no avail. How big of a hole did I dig myself into, or is it a token thing. Yes same account on this device. Both old and new account will not let me advance at this point and everything suggested has been done.
- Related Labels:
-
Troubleshooting
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
@Hubarlo wrote:
- My Hub was hit by lightning. When we replaced it it would never advance to continue on the add Hub page.
Of course I deleted the App and also went as far as setting up a new account to no avail.
Are you talking about on-boarding the hub to your Arlo account? Or are you talking by adding homekit???
What model hub is the replacement? (There should be a VMBxxxx label on it).
Did you purchase the replacement new? Or is it used?
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
When setting up the new hub it gets to a point and it won't let me activate the continue button
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
@Hubarlo wrote:
When setting up the new hub it gets to a point and it won't let me activate the continue button
So you mean adding it to your account???
Did you try the paperclip reset?