Arlo|Smart Home Security|Wireless HD Security Cameras

My Camera Has Stopped Working

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Daniel-K
Follower
Follower

One camera was in service and stopped sending a signal. I took a new camera to replaceit and it would not sync either. LEDs on cameras did not light up, but both sets of batteries are good.

 

I opened the battery compartment and closed it and received a blue light. Pressing sync on the base station to start green light flashing for sync. Pressed camera and received no light on the front of the camera. Repeated a few times and stopped getting the blue light. Camera was next to the base station.

 

Now I have two cameras with good batteries that do not give any LED action. Help.

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JamesC
Community Manager
Community Manager

Daniel-K,

 

I apologize for such a late inquiry but were you ever able to resolve this issue? If so, what was the resolution?

 

Regards,

JamesC