My Arlo base station is offline; how can I troubleshoot It?
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Sometimes when I am away from the base station away from home, I get a message that says base station is offline. Does this mean someone has dissconneted the system at home? Can it be turned on and off from the base station?
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It's likely that it's just a browser issue. Using Chrome, I find I need to log out and back into the Arlo servers. Others have reported that it happens even when doing thta and/or using other browsers. Try the app, too.
In any event, it's unlikely that someone has disconnected the system. Possible but not likely...
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williammarney,
Consider resetting the cameras by opening and closing the battery compartment door. Be mindful of the LED indicator on the camera. If you get no LED indicator or a slow pulsing amber LED this means the batteries are depleted and need to be replaced. Please let us know the results after replacing the batteries with a fresh set.
JamesC
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