My Arlo Base Station Internet Is Down

[Harlanq]

Hi, 

I have two VMB3000 located in 2 different places. The internet indicator seems turn to orange at the same time. (Around Last Friday? ) I have tried to reboot and reset all my arlos but still not working.

My WiFi and cables works fine. 

Any advice to solve it?

Thanks

[jguerdat]

Sounds like something about your ISP may have changed. Who owns the routers - you or the ISP? If the ISP, have them verify that ports 80, 123 and 443 to arlo.netgear.com are open.

[Harlanq]

Thanks for your reply,

I tried this www.yougetsignal.com on one of my arlo.

Seems like 80 and 443 are open but 123 is closed.

 I will try the other one tomorrow.

So what should I do? Contact ISP to fix this? Any tools I can try to deal with it?

[jguerdat]

If it's an ISP=owned router, you'll have to contact them for help.