Arlo|Smart Home Security|Wireless HD Security Cameras

Model no VMS3330 recording time is off

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coach97
Aspirant
Aspirant

I have noticed that the time on the recordings is not the time that the recording was made, example, my wife came home at 3.30pm and the time on the recording was 6.33am. Has anyone experienced this before, and if so, what is the answer please

 

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jguerdat
Guru Guru
Guru

Verify the time zone setting in Settings, My Devices, your base, Time Zone. If all is good, restart the base. If still off, try removing the camera and resyncing it.

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2 REPLIES 2
jguerdat
Guru Guru
Guru

Verify the time zone setting in Settings, My Devices, your base, Time Zone. If all is good, restart the base. If still off, try removing the camera and resyncing it.

coach97
Aspirant
Aspirant

Thank you , i have completed the procedure, and is now back to the UK time.

Thank you again

Rob