Arlo|Smart Home Security|Wireless HD Security Cameras
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Mi app no reconoce mi base arlo VMB3500

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  • ‎2025-10-06 01:37 PM
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Arglz
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‎2025-10-06 01:37 PM

My app doesn't recognize my arlo VMB3500 base

I HAVE TRIED EVERYTHING, FACTORY RESET, WITH OTHER CELL PHONES AND APP, AT A DIFFERENT TIME AND DAY AND IT ONLY SAYS THAT THE DEVICE WAS NOT RECOGNIZED, DO YOU KNOW WHAT I COULD DO?

WHAT KIND OF WIFI OR IOS VERSION SHOULD I HAVE, OR IS IT A FACTORY ERROR?

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ShayneS
Arlo Moderator
Arlo Moderator
‎2025-10-09 01:01 PM

Hi @Arglz 

 

Was this device previously connected to your account? Does the base station power on? What do the LED lights display?

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