Arlo|Smart Home Security|Wireless HD Security Cameras

Live feed not working on iPhone

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BobbyZ
Follower
Follower

After updating to 16.3.1 on my iPhone. I no longer have a live feed. The cameras are recording but not able to see live feed. 

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ShayneS
Arlo Moderator
Arlo Moderator

Hi,

 

Are you still experiencing this issue? 

maxhbrown
Initiate
Initiate

Feed still does not work.

 

I have dashboard and devices, both of which provide live camera.

 

But the feed still does not work like it used to, giving me events that I could look back.  

 

Where is the support?  Should I just cancel my new monthly payment?  What is the problem? 

ShayneS
Arlo Moderator
Arlo Moderator

@maxhbrown Please reach out to the Support Team to further investigate this issue you are experiencing. You can find several options for contacting support though the Arlo Mobile App by navigating to the Profile icon > Support Center > Select device > contact