Arlo|Smart Home Security|Wireless HD Security Cameras

JUST LOST USE OF 3RD CAMERA IN LESS THAN 3 MONTHS!

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MIDGET
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As with the other two, camera just quit working. Installed new batteries - nothing. Installed battery from working camera - still nothing. No leds at all, blue or amber after closing battery door. Camera # is 48B14B77021FB.  Other 4 cameras (2 of which are replacements!) work fine. Any ideas?

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DeannS
Arlo Employee Retired

Good morning MIDGET,

 

When the LED does not light on a camera, the Firmware is corrupt.

The following article will give more information about the possiblities of why an Arlo camera will not sync to the base station. My Arlo camera won't sync to the base station how can I troubleshoot?

I have sent you an email regarding information on how to proceed with a possible resolution. 

 

I look forward to your response!

 

Thanks,

 

DeannS

Arlo Team