Iphone 5 display shows each camera twice.

[Kithay]

My Iphone 5 display shows each camera twice with the second camera view having a dead battery indicator. I have updated to the latest version with no fix. Other similar posts show the problem is resolved with some people, does anyone have an answer thanks.

[TomMac]

I believe the real answer will be in the next IOS app release

[ajjohn]

Happening on my wife's iPhone. AJ

[MrsVaris]

I have iPhone 7 Plus and have double of my base station on my Arlo App, then each camera is doubled under the original base station and the doubled base station. Therefore I have 2 base stations listed instead of 1 and I have 4 of each camera listed. I phoned Arlo support and we completely deleted the app from my phone, turned the phone off then back on after a couple of minutes, and reset the base station. This fixed the problem for a couple of hours, then it was back to double base station and four of each camera. I did update the Arlo App on the 5th Jan and I think the problem is with the latest update as this has only occurred since the update.

[JamesC]

This issue is currently under investigation by the engineering team. Some users have had success by uninstalling the Arlo mobile app and downloading a fresh version from the app store. I will post an update as soon as I have more information. We appreciate your patience in this process.

JamesC

[MrsVaris]

Yes I did uninstall the Arlo mobile app and downloaded a fresh version from the App Store while on the phone with Netgear. Only fixed the problem for a couple of hours. This problem has only occurred since the latest app update on the 5th January.
I'm so glad this is under investigation as it is quite frustrating. Thankyou.

[Kithay · Accepted solution]

The latest update has fixed the problem. Thanks everyone for taking an interest.