Arlo|Smart Home Security|Wireless HD Security Cameras

Invited users can't view local storage

Reply
Discussion stats
  • 1 Reply
  • 1148 Views
  • 2 Likes
  • 2 In Conversation
grimmbraten
Tutor
Tutor

I've invited my family members to be able to view all cameras in our Arlo eco-system (I've also given them administrator access). But for some reason, they can't view videos saved to our local storage, but I can from my device. 

1 ACCEPTED SOLUTION

Accepted Solutions
StephenB
Guru Guru
Guru

@grimmbraten wrote:

I've invited my family members to be able to view all cameras in our Arlo eco-system (I've also given them administrator access). But for some reason, they can't view videos saved to our local storage, but I can from my device. 


Unfortunately, the direct access to local storage feature only is available in the primary account (not friend accounts).

View solution in original post

1 REPLY 1
StephenB
Guru Guru
Guru

@grimmbraten wrote:

I've invited my family members to be able to view all cameras in our Arlo eco-system (I've also given them administrator access). But for some reason, they can't view videos saved to our local storage, but I can from my device. 


Unfortunately, the direct access to local storage feature only is available in the primary account (not friend accounts).