Arlo|Smart Home Security|Wireless HD Security Cameras
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ElFlacoDeAntes
Aspirant
Aspirant
Arlo app 2.3.0
IOS 9.3.5

Just updated the app on my wife's Iphone 6 and the new version is showing the thumbnails in the device list greyed out. I searched for this and didn't see anything related to this. Anyone know if this is intentional? Not a deal-breaker but makes seeing seeing status-at-a-glance more difficult as details are hidden.
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JamesC
Community Manager
Community Manager

This issue has been resolved with update 2.3.1. Please download the latest Arlo mobile app version from the app store.

 

JamesC

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4 REPLIES 4
Tress66
Guide
Guide

Exactly same happening on iPhone 7+ and iPad Air.    Looks normal on pc and on android devices - ios update seems to have a bug in it.  Quick fix would be appreciated.

JamesC
Community Manager
Community Manager

The engineering team is aware of this issue and is working hard toward a resolution. I will post an update when I have more information.

 

Thank you for bringing this to our attention,

JamesC

Tress66
Guide
Guide
Nice turnaround time. Just dl'd the latest update and all is well once again. Thank you!!
JamesC
Community Manager
Community Manager

This issue has been resolved with update 2.3.1. Please download the latest Arlo mobile app version from the app store.

 

JamesC