I put in battery for 2 hours and goes offline? Using correct battery?

[dorismalo]

I bought new batteries for my Arlo: Procell 123A 3V:   I put it in and it works for approx.  2 hours and then it goes offline??  Am I usuing the correct batteries..  This Arlo uses 4 of these batteries??  Please help.  thanks

[JessicaP]

Hi dorismalo,

If you're referring to the Arlo Wire-Free HD camera, you would be using CR123 lithium 3-volt photo batteries, which you can read more about it here: What kind of batteries does my Arlo camera use?

But if your Arlo camera goes offline, read this article to learn how to troubleshoot: My Arlo wire-free camera is offline; how can I troubleshoot it?

[dorismalo]

Yes, this help.  It is now working.  I took it offline and reset it.

Thanks all.