I just purchased a new to me arlo ,I can't get the base station to pair to my I phone

[Kornerstone1965]

Help! Please

[brh]

@Kornerstone1965

What phone system are you using, ios or Android?

What are the lights on the base station showing?

Brian

[jguerdat]

New to you as in brand new from the store or a second-hand unit? I suspect you mean the latter. You should contact the seller and have them remove all deices from their account in Settings, My Devices. You will then be able to claim the base station normally.