Arlo|Smart Home Security|Wireless HD Security Cameras
Arlo Community

I cannot use the Arlo app on my iPhone unless I am connected to wifi

Reply
Discussion stats
  • 1 Reply
  • ‎2017-04-02 07:20 PM
  • 1653 Views
  • 0 Likes
  • 2 In Conversation
Sbeam
Follower
Follower
‎2017-04-02 07:20 PM

I cannot use the Arlo app on my iPhone unless I am connected to wifi. Why is that? I've had the device for several years and have never had this problem. I've contacted support via phone. What a joke! Has anyone else had this problem? How can I fix it? My husband has the app on his phone and it works fine.

Labels:
0 Likes
Reply
Message 1 of 2
1,653
1 REPLY 1
jguerdat
Guru Guru
Guru
‎2017-04-03 05:38 AM

Try rebooting the phone and reinstall the app.  Any luck?

0 Likes
Reply
Message 2 of 2
1,642
Related Labels
Discussion stats
  • 1 Reply
  • ‎2017-04-02 07:20 PM
  • 1654 Views
  • 0 Likes
  • 2 In Conversation

Arlo
Support

Visit our support page for answers from simple setup to security optimization. Search for something specific or select a product or category for helpful articles and videos.

Visit Arlo Support

Arlo App
for Support

For personalized support specific to the Arlo products you own, access Support from within the Arlo iOS or Android App. Simply login to your Arlo App, go to Settings, Support, then select the Arlo product you would like support for.