Arlo|Smart Home Security|Wireless HD Security Cameras

I can't resync my camera's after they went offline

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xduyck Aspirant
Aspirant

Hi, just right now all camera have lost contacted with the base station and show off line. When trying to sync up with the base station again ( even taking the batteries out ) I just get the orange leds and not the blue ones any more. any advise as I have tried everything

Model: VMC3030 | Arlo Wire-Free Camera
ShayneS Arlo Moderator
Arlo Moderator

Have you tried to remove the cameras from Settings > My devices > Re-add and test again.

xduyck Aspirant
Aspirant

Hi, 

 

I have tried whatever and nothing seems to work.

I have unplugged the bases station for 8 hours and removed all batteries from the camera's.

I go trough the procedure like I have done in the past but all 5 camera's start blinking orange during the search process ?

Guru jguerdat Guru
Guru

WHat are the LEDs on the base showing? If the Camera LED is solid amber, you have to claim the base first.