Arlo|Smart Home Security|Wireless HD Security Cameras

Base station crashes every few days after adding doorbell and chime

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optilude Star
Every few days (sometimes more often) my entire Arlo system dies. The base station won’t show its mode in the app. Doorbell doesn’t ring. Cameras don’t record anything.

Only a power cycle of the base station will bring it back to life. Even then, I have to re-sync my doorbell.

This only started happening after adding a doorbell, chime and third camera to my setup.

This means I can’t trust my Arlo system at all. I don’t know it’s dead unless I go check in the app.

I thought perhaps my new doorbell was faulty, but I had it replaced with a brand new one, and the problem has reoccurred.

All firmware is up to date.

What could be going on? Is there any way to debug it?
Model: VMB3000 | Arlo Base Station
Guru TomMac Guru

If you remove the new items, does it continue?

this is the only way you'll know if it's the new items

Morse is faster than texting!
optilude Star
Well, it could be a known issue. I found one other post that sounded similar.

It would also be good if there was a log file or some other debug information to investigate.

It’s hard to know if a particular action fixes it, because it happens only intermittently. I am trying... slowly. But I really shouldn’t have to!