Arlo|Smart Home Security|Wireless HD Security Cameras

Base station crashes every few days after adding doorbell and chime

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optilude Star
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Every few days (sometimes more often) my entire Arlo system dies. The base station won’t show its mode in the app. Doorbell doesn’t ring. Cameras don’t record anything.

Only a power cycle of the base station will bring it back to life. Even then, I have to re-sync my doorbell.

This only started happening after adding a doorbell, chime and third camera to my setup.

This means I can’t trust my Arlo system at all. I don’t know it’s dead unless I go check in the app.

I thought perhaps my new doorbell was faulty, but I had it replaced with a brand new one, and the problem has reoccurred.

All firmware is up to date.

What could be going on? Is there any way to debug it?
Model: VMB3000 | Arlo Base Station
Guru TomMac Guru
Guru

If you remove the new items, does it continue?

this is the only way you'll know if it's the new items

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optilude Star
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Well, it could be a known issue. I found one other post that sounded similar.

It would also be good if there was a log file or some other debug information to investigate.

It’s hard to know if a particular action fixes it, because it happens only intermittently. I am trying... slowly. But I really shouldn’t have to!