Inability to connect or receive support

[igenr8]

Is it just me or are others unable to connect to their cameras and also unable to get past the login screen which just does not respond?

[StephenB]

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@igenr8 wrote:

Is it just me or are others unable to connect to their cameras and also unable to get past the login screen which just does not respond?

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I'm not having any trouble logging in.

[Lhboyd]

I’m able to get past the login screen but it just says connecting.... and never connects

[StephenB]

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@Lhboyd wrote:
I’m able to get past the login screen but it just says connecting.... and never connects

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What browser are you using?

[Lhboyd]

@StephenB I am Using the phone app. Randomly it will not connect for 30-45 minutes

[ShayneS]

Please contact the Support Team to further investigate this issue. You will find several options for contacting support in the provided link. Arlo Tech Support