My wife does not receive invite to be added to account

[shumph]

I was originally added to this account. My husband is the primary. Several months ago system said my invite (or words to that effect) had expired. I have been trying for months to add myself  to the account again. But I am not receiving the Invite. This is really my system and I need to be added. When I try to change profile into my name, the system treats it as adding new account/devices.

Can anyone help with this?.

[StephenB]

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@shumph wrote:

I have been trying for months to add myself  to the account again. But I am not receiving the Invite. This is really my system and I need to be added. When I try to change profile into my name, the system treats it as adding new account/devices.

Can anyone help with this?.

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You might need to contact support and get their help: https://www.arlo.com/en-us/support/contact.aspx