Arlo|Smart Home Security|Wireless HD Security Cameras

How can I shut off motion detection for 1 camera?

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AnneSBlock
Follower
Follower

How can I shui off one camera only having I record, or noneA

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Accepted Solutions
JamesC
Community Manager
Community Manager

AnneSBlock,

 

If you have multiple cameras and would only like motion detection to be active on one you must create a custom mode. Within the custom mode only include rules for motion detection for the desired camera (do not create rules for the other cameras).

 

If you would like motion detection to be disabled for all cameras, use the "Disarmed" mode.

 

JamesC

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16 REPLIES 16
JamesC
Community Manager
Community Manager

AnneSBlock,

 

If you have multiple cameras and would only like motion detection to be active on one you must create a custom mode. Within the custom mode only include rules for motion detection for the desired camera (do not create rules for the other cameras).

 

If you would like motion detection to be disabled for all cameras, use the "Disarmed" mode.

 

JamesC

JayRoam
Aspirant
Aspirant

I want one camera to stop sending me any alerts at all. Whether I make a rule or not, It won't let me move on after unchecking everything. It grays out the finish button.


arlo setting.jpgI

JamesC
Community Manager
Community Manager

JayRoam,

 

The screenshot above indicates you have the camera set to "Do Nothing" meaning it won't record upon detecting motion. If you also do not want this camera to send alerts this is the same as having no rule at all for that camera. Simply do not create any rules within the mode for that camera.

 

JamesC

JayRoam
Aspirant
Aspirant
I didn't, but I still get alerts because it won't let me get past this screen without choosing "push notification" , or "send email alert". If I leave both unchecked, "Finish" is grayed-out, and I can't save that change. The camera is in an indoor high traffic area, so I get hundreds of unwantes alerts or emails from that camera every day.
jguerdat
Guru Guru
Guru

Tell us the rest of the settings you've applied in your rule.

 

Edit: Since you're trying to tell the camera to do nothing, leave that camera rule totally out of your new mode.  Thus, if you have 2 cameras, only one rule will be in that mode.  An alternative would be to edit the Armed mode and simply turn off notifications there.

JayRoam
Aspirant
Aspirant

I wasn't even able to make any rule at all since the "save/finish" button gets grayed-out and I am unable to save the rule. If I click either of the checkboxes, the save/finish button will come back, but then I get the unwanted notifications for that particular camera. See the following three images.

 

 

arlo setting markup.jpg

 

 

arlo setting markup 3.jpg

 

arlo setting markup.jpg

 

 

 

 

jguerdat
Guru Guru
Guru
As stated here, do NOT create a rule for that camera and all will be well. No rule means the camera is totally disarmed.
JayRoam
Aspirant
Aspirant

 

Ok, great. How do I delete this rule?

arlo rules.jpg

jguerdat
Guru Guru
Guru
Go back to your modes, click on your new mode, edit this rule and use the Delete This Rule button at the bottom. Always check the WHOLE page displayed for options.
JayRoam
Aspirant
Aspirant

The delete rule button isn't there. Here is a full screen shot in two images.

 

arlo full mode edit top.jpg

arlo full mode edit bottom.jpg

jguerdat
Guru Guru
Guru
Delete the mode and start again.
JayRoam
Aspirant
Aspirant

 

There is no option to delete any of the modes. All of these modes were already present when I bought the system.

 

arlo mode screen.jpg

jguerdat
Guru Guru
Guru

What you show are the default modes.  Yer right - you can't delete them or modify them to any large extent.  You need to create your own mode(s) using the Add a Mode button at the bottom. A custom mode is set up exactly the way you want while the default modes are primarily there to get you going and to use for troubleshooting.

 

Remember, any camera without a rule is disarmed. Also, when creating a new mode, only one camera will be set up.  To add more, reedit the mode and add dditional camera rules.

JayRoam
Aspirant
Aspirant

Ok, I did as told, and added a new mode, and left out one of my cameras. As you can see below, the "save" button is grayed out and not able to be pressed to save the mode.

 

arlo new mode gray 2.jpg

jguerdat
Guru Guru
Guru
The mode seems complete with no need to save. Each rule you create has a save button which you've used. If you exit your mode view , back to where all modes and the schedule are shown, you should see your new mode. When you edit it, you should see what your screenshot shows. Unless there's somethibthats been changed the save button is inactive since there's no need to save. Is all of this true or when you go back to viewing all your modes your custom mode has disappeared or is now incomplete?
JayRoam
Aspirant
Aspirant

It looks like that worked! Thanks so much for your help.