Arlo|Smart Home Security|Wireless HD Security Cameras

How can I determine if my camera is being EOL’d?

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Involute
Aspirant
Aspirant

I just received an e-mail from Arlo saying my camera is being EOL’d. I have three, purchased at different times. How do I determine which one(s) need to be replaced?  All the app tells me is name and serial number of each camera, but the EOL doc lists the cameras by model number.

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JamesC
Community Manager
Community Manager

Involute,

 

For most Arlo cameras you can open the battery compartment door, remove remove the battery and the model number is on a sticker starting with VMCXXXX. you can read more about the end of life policy here: https://kb.arlo.com/000063018/Arlo-Legacy-Cameras-End-of-Life

 

JamesC

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JamesC
Community Manager
Community Manager

Involute,

 

For most Arlo cameras you can open the battery compartment door, remove remove the battery and the model number is on a sticker starting with VMCXXXX. you can read more about the end of life policy here: https://kb.arlo.com/000063018/Arlo-Legacy-Cameras-End-of-Life

 

JamesC