Help! issue with cross recording

[cam33]

I have 2 cameras and my rule is when A detects motion, both A and B record. B is passive, no motion detect, only records when A is triggered I have been very happy with this rule since B is installed at the front of my house facing a busy road while A is installed near the fence gate facing the house. So when any one enters, A will detect and record so does B. It is very precise hence I barely receive annoying false alert and also very good for battery life. But B seems "stop working" this afteroon as I only receive 1 video record in my library which is from A. It should be 2 videos there from both A and B. I have tried everything I could, including reboot the base, camera, taking out batteries and put them back...even delete the rules and set up again. Still 1 video instead of 2 ! I also tried "When A detects, B records," it works. It doesn't work for both (A and B both record). Then I went out at night walking pass A I see A has IR on (red LED) and B has IR on too it proves they are working when IR on it means recording. But the question is, where is the video from B? Only see A in library. Does anybody here come to this before? Is it my problem or the problem of Arlo cloud which doesnt send the video through?  Thanks!

PS: I found this rule is extremely good I only have 2-3 alerts everyday so I can record 30 sec or even longer if I wish rather than heap of false 10 sec alerts which is not only annoying and also wasting battery life. Also I can install the camera at front of my house in higher place that covers the whole street I can even see what car and its plate. If the motion detects cannot let both cameras record, I can't put the camera in that way to face the street as I ever tried and received tons of alerts by those cars and people walking by not to mention how long the battery can last. Now my battery only drops 1% for a week by recording 30 secs per detect. Very amazing results. This way battery is really not an issue but Arlo if you read this, pls fix the problem as what really matters is how to use Arlo in a smart way rather than how long your batter can go! 
 

[Tocker30]

@JamesC This morning, it looks like I may have the problem again. I got to secondary recordings, but nothing from the triggered device. Also, the alerts all are from the same camera, and not from the actual cameras doing the recordings. Anyone else having issues?

[JamesC]

Tocker30,

I too am seeing push notifications arrive as you describe, thank you for the report. I have tested cross-recording and did not see the same results as you describe above. I will update the case you have open with support and escalate for further investigation.

Thank you for the feedback,

JamesC

[MichaelRogers]

I had issues last night and earlier today, but things seem fine the past few hours.

[Tocker30]

@JamesC I have adjusted my modes and restarted the base station and I no longer seem to be having an issue with the cross recording, only the notifications. Thanks.

[jkmail]

What steps to I need to do to get Camera A to record and Make Camera B record also  and vise versa. And can I make 3 cameras do this also. I know how to create a rule but I'm lost as to how to do this. Thanks for any help.

[jguerdat]

Add additional rules to your mode.  Reedit the mode, add a rule and select a camera to detect motion on but a different one to record. Save and add more rules like this until you're done.

A detects, A records

A detects, B records

A detects C records

B detects, B records

B detects, A records

B detects, C records

C detects, C records

C detects, A records

C detects, B records

Use the same recording length for each rule to prevent confusion and unexpected results.

[jkmail]

Thank you !!