Have the ability to remote reset on the router. Some of us are thousands of miles from install

[HH2020]

Internet works I have other Smart Home products that are working.  Your call in customer service is way to long of a wait

[JamesC · Accepted solution]

HH2020,

This can be done by logging in to your Arlo account and navigating to Settings > My Devices > select your base station > Restart. This will reboot the device and can be done remotely.

JamesC

[HH2020]

Hi James,

I don't see the restart as an opton.

Thanks,

Burt

[JamesC]

HH2020,

Are you logged in to the primary account or a shared account? Following the path above you should see a green "Restart" button.

JamesC