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Have not given my debit card and somehow charged $26 by Arlo

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  • ‎2024-11-30 08:07 PM
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ysc12
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Follower
‎2024-11-30 08:07 PM

Never bought nor have a current subscription with Arlo. Was somehow charged $26 through my debit card today. WTF is this

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StephenB
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‎2024-12-01 03:43 AM
@ysc12 wrote:

Never bought nor have a current subscription with Arlo. Was somehow charged $26 through my debit card today. WTF is this

Somebody has gotten your card info, and used it to charge Arlo

 

Contact your bank to dispute the charge and get a replacement card.  Also change the passwords on any accounts that store this payment method.

 

One of the mods - @BrookeN , @JamesC , @ShayneS - will create an Arlo support ticket on your behalf.  But don't wait for them to respond before contacting your bank.

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BrookeN
Arlo Moderator
Arlo Moderator
‎2024-12-03 09:32 AM

I have reached out to supper regarding the charges you received, support will be reaching out to you as soon as possible. However, I do suggest reaching out to your financial institution, as these charges are generally from a compromised card.

 

 

 


 

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