Had Every Issue on this Forum
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
I've had every issue posted on this forum!!! I've spent countless hours chatting with support and talking on the phone with support, all to no avail!! I've spent countless hours trying to figure this out and went through (3) sets of batteries in (5) cameras. When I first purchased and installed the system, it worked fine, I was over seas and could look at and stream all (5) camera's. The last update seemed to be the monkey wrench. Here's what I found after having base station offline, video smearing, sometimes only one camera online, sometimes two, very erratic and as I said, I've had every issue posted by other users.
It's all wifi related!!! Even though the camera farthest away is only 60 feet, the others all at around 35 feet or less and all showing 4 bars and 3 bars at the 60 footer, I had every issue posted. After getting a long ethernet cable and a long extension cord, I found that if I positioned the base station just right, while sticking my tongue out the left corner of my mouth and standing only on my right foot, while holding the base station at an approximate height of 8.5 feet pointing south by southwest, it would work perfectly and establish and maintain communication with all (5) of my cameras, until somebody farted in the next room and then it would all go to hail inna handbasket and I'd have to start all over again, finding just the right position for the base station. This was all a clue!!!
I ended up buying a netgear wifi range extender and getting the base station well away (in another room) from my cable modem/router and I haven't had an issue since. While I still have to position the base station, just so, it has been stable for (2) weeks. So either the base station is not powerful enough, or the cameras are not, as the wifi communication was always struggling to maintain communication and that's what shows up in connectivity, video smearing and really every one of mine and your issues. I have made netgear aware of this, and hopefully in the future, they will either figure out how to increase the range of the base station and camera's, or market the entire package with a range extender, of course that does none of us any good now does it!!!
- Related Labels:
-
Troubleshooting
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
I'll give your fix a try, actually had thought about doing it but didn't think it would do any good. I do have the box next to my router in my living room. I just wasn't sure what impact having the cameras hooked up to an extender would have on my network speed.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Hey RegDawg
Have you tried the range extender yet? I'm on my 3rd week of no issues, since relocating my base station to another room, well away from my cable gateway/router, can you hear me knockin on wood???
I hope your system has settled out.
-
Accessories
4 -
Activity Zones
1 -
Amazon Alexa
1 -
Apple HomeKit
2 -
Apple TV App
9 -
Applications mobile et en ligne
1 -
Apps
4 -
Arlo Go
3 -
Arlo Mobile App
527 -
Arlo Pro
36 -
Arlo Pro 2
1 -
Arlo Q (Plus)
3 -
Arlo Smart
136 -
Arlo Web and Mobile Apps
18 -
Arlo Wire-Free
30 -
base station
1 -
Batteries
529 -
Before You Buy
758 -
Can't view cameras live at all
1 -
Dépannage
1 -
Détection de mouvements
1 -
Features
897 -
Fehlerbehebung
1 -
Firmware Release Notes
93 -
Google Assistant
1 -
Hardware
1 -
home security
1 -
IFTTT (If This Then That)
105 -
Installation
1,983 -
Iphone 14 pro
1 -
Live view
1 -
Modes and Rules
1 -
Motion Detection
2 -
Object Recognition
3 -
Online and Mobile Apps
983 -
Online und mobile Apps
1 -
Order Not Going Through... help please!
1 -
Other Discussions
1 -
Partner Integrations
4 -
Security
1 -
Service and Storage
14 -
Smart Subscription
3 -
SmartThings
71 -
Troubleshooting
8,714 -
Videos
233 -
Vidéo
2 -
Warranty & Contracts
2
- « Previous
- Next »